PPMP 20011 Commercial Project Negotiation for Project Managers

Practical Assessment 1: Projects Negotiation and Conflict Report

Topics

1. Qld Health Payroll

• Practical Assessment 1: Projects Negotiation and Conflict Report

2. The Projects;


3. The Participants;


4. The Negotiation Interaction Process;


5. The Negotiation Methods;


6. The Outcome.

QLD Health Payroll

• YouTube:– QH Payroll Disaster Case Study - News Roll-up from 2010 to 2013


• Case Study Files for Practical Assessments:– 2012-05-31


• KPMG QLD Health Payroll Implementation Review– 2012-11-01


• Secret Cabinet documents emerge - Courier Mail– 2013-07-31


• Queensland Health Payroll System Commission of Inquiry Report– 2014-01-23


• Grosser M 2014 Legal lessons - Government News– 2014-12-14


• Eden Sedera 2013 The Largest Admitted IT Project Failure in the Southern Hemisphere

Practical Assessment 1: Projects Negotiation and Conflict Report

 

• Dates:–  Posted template in week 5–  Due in week 6


• Purpose:– The Projects Negotiation and Conflict Report is a communication tool that is used as the basis for managing negotiation, identifying conflict areas and stakeholder engagement.

• Sources:–  KPMG 2012 Review of the Queensland Health Payroll System;– Peña-Mora F., and Tamaki T. 2001. Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects;–  Alfredson T., & Cungu A. 2008. Negotiation Theory and Practice;–  Walker and Walker 2015 Collaborative Project Procurement Arrangements;– Kerzner Project Management: A Systems Approach to Planning, Scheduling and Controlling (2013);–  Directing plus Managing Successful Projects with PRINCE2 (2009);– A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition (2013).

Practical Assessment 1: Projects Negotiation and Conflict Report

 

• KPMG 2012 Review of the Queensland Health Payroll System– Recommendations (p. 9 & 36-38):– Project:

 

1. Forward strategy for payroll system;


2. Governance and decision-making;


3. People and change;


4. – Template Structure:

 

1. Program Information;


2. The Projects;


3. The Participants;


4. The Negotiation Interaction Process;


5. The Negotiation Methods;


6. The Outcome.

Practical Assessment 1: Projects Negotiation and Conflict Report

2. The Projects– Walker & Walker (2015) Collaborative Project Procurement Arrangements Chapter 2:

• The Shenhar et al. Diamond Perspective: NCTP (p. 7);


• The Turner and Cochrane Four-quadrant Perspective (p. 9);


• Projects from an Organizational Learning Process Perspective (p. 9);


• Projects from an Identity Perspective (p. 10);


• Projects from a Complex Product-Services Perspective (p. 12);– Your Task for each Project:


• What are the project characteristics?

What are your justifications for these characteristics

Practical Assessment 1: Projects Negotiation and Conflict Report

 

3. The Participants– Peña-Mora and Tamaki (2001) state (p. 107-108) that:

 

• project participants’ roles, responsibilities, and relationships are used to identify their interests, positions, and attitudes… …and the potential conflicts in those relationships– Peña-Mora and Tamaki also identify that there are three participants:


• Owner, Designers, Contractors– Your Task for each Project:


• The negotiating position of the Owner, Designers, and Contractors


• The potential conflicts in relationships that the Owner, Designers, and Contractors may have.

Practical Assessment 1: Projects Negotiation and Conflict Report

 

4. The Negotiation Interaction Process– Alfredson & Cungu (2008) state (p. 107-108) that there are five possible approaches to negotiation:

 

• approaches in negotiation (p. 9-18):


• a structural approach;


• a strategic approach;


• a behavioural approach;


• a concessional exchange approach;


• an integrative approach– Your Task for each Project:


• Our recommended negotiating position.
  

  Practical Assessment 1: Projects Negotiation and Conflict Report

  
   
  
  5. The Negotiation Methods
  
  
  
   
  
  – Alfredson & Cungu (2008) (p. 18) provide summaries of their approaches;
  
  – Kerzner (2013) (p. 1164) also provides negotiation methods;
  
  – Your Task for each Project:
  
  Your recommended negotiating position – words or JPG mindmap

Practical Assessment 1: Projects Negotiation and Conflict Report

6. The Outcome

 

–  Walker and Walker (2015) identify three broad procurement approaches (p.16-37):

 

• 1A Design Bid Build (DBB) (p. 17);

 

• 1B Cost reimbursement (Cost-Plus) (p. 18);


• 2A Design and Construct (D&C) (p. 19);


• 2B integrated Supply Chain Management (SCM) (p. 20+);


• 2C Management Contracting (MC) (p. 21);


• 2D consortia of Joint Venture (JV) contractors (p. 21+);


• 2E the Build-Own-Operate-Transfer (BOOT) family (p. 23+);


• 3A partnering philosophies (p. 25+);


• 3B integrated solutions; including Competitive Dialogue (CD), Integrated Project Delivery (IDP) and delivery consortia/partner philosophies (p. 27+);


• 3C alliancing including Project Alliances (PA), Design Alliances (DA) and program Service Alliances (SA) (p. 29+);


• 4 Early Contractor Involvement (ECI) (p. 35);


• 5 Framework agreements (p. 36).

 

–  Your Task for each Project:

 

• Your preferred form of procurement as an outcome from the negotiation process.

 

Summary

 

• Qld Health Payroll


• Practical Assessment 1: Projects Negotiation and Conflict Report

2. The Projects


3. The Participants;


4. The Negotiation Interaction Process;


5. The Negotiation Methods;


6. The Outcome.